Terms & Conditions

Last updated: January 2025

Welcome to NN Senso Wave. By accessing or using our website at nnsensowave.in, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Agreement to Terms

By accessing our website and placing orders, you confirm that you are at least 18 years of age and agree to these Terms and Conditions. If you are purchasing on behalf of a company, you represent that you have the authority to bind that entity to these terms.

2. Products

We sell industrial automation components including but not limited to PLCs, HMIs, sensors, VFDs, servo motors, fire safety equipment, and related accessories. All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.

Product images are for illustrative purposes. While we strive for accuracy, actual products may vary slightly in appearance from their photographs.

3. Pricing

All prices displayed on our website are in the currency specified on each product listing. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time of purchase or as confirmed in your quote.

For products listed as "Request Quote," pricing will be provided upon inquiry and is valid for the period specified in the quote.

4. Orders

Submitting an order or inquiry through our website constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only when we send you a written confirmation via email.

We may cancel orders if products are unavailable, pricing errors exist, or we suspect fraudulent activity.

5. Payment

Payment terms will be specified in your order confirmation or invoice. We accept payment via bank transfer, PayPal, and other methods as communicated during the order process. Full payment must be received before shipment unless alternative arrangements are agreed upon in writing.

6. Shipping

We offer free express worldwide shipping on most orders. Delivery times vary by destination and are estimates only. We are not liable for delays caused by customs clearance, carrier issues, or events beyond our control.

Risk of loss and title to products pass to the buyer upon delivery to the shipping carrier. Customers are responsible for any import duties, taxes, or customs fees imposed by their country.

7. Returns and Refunds

We accept returns within 30 days of delivery for products in their original, unused condition with all packaging intact. To initiate a return, contact us at support@nnsensowave.in with your order details.

  • Return shipping costs are the responsibility of the buyer unless the product is defective or incorrect.
  • Refunds are processed within 7-10 business days after we receive and inspect the returned product.
  • Custom or special-order items may not be eligible for return.

8. Warranty

Products sold by NN Senso Wave carry the manufacturer's original warranty where applicable. We do not provide any additional warranty beyond what is offered by the manufacturer. Warranty claims must be submitted with proof of purchase and relevant documentation.

9. Limitation of Liability

To the maximum extent permitted by applicable law, NN Senso Wave shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use or inability to use our products or services.

Our total liability for any claim arising from a transaction shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of NN Senso Wave or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Contact

For questions about these Terms and Conditions, contact us: